The pandemic has presented one challenge after another, but it has also offered some fantastic learning opportunities. For instance, as the virus made its way around the world, we had to shut down or greatly reduce operations in one area and shift to another. First Mexico told China, "Don't worry. We will back you up." Then when Mexico went clown, China covered for some of Mexico's production. In April 2020, an industry report said Lexmark had the highest in-stock availability for printers. It was because we leveraged our global operations to cover production. Geopolitical concerns are becoming an area of emphasis. More governments expect companies that distribute products in their countries to also manufacture there. Lexmark's regional manufacturing model for cartridges allows us to be closer to the customer and more responsive. It has also served us well during the pandemic.
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