How Returns Impact the Warehouse and What You Can Do About It

摘要

Returns have always been a challenge, but distributors today are experiencing a surge in returned items and orders. The cost of return deliveries in the United States will increase to $550 billion in 2020, according to Statista. That's up from $314 billion just four years ago. Staggering as it may seem, that's just the cost to ship returns. That figure doesn't consider the costs associated with processing, restocking, and reselling these returned goods. While it's easy to pass off returns as primarily an e-commerce or retail issue, the fact is it's a challenge all distributors face.