SaaS TMS Facilitates Carrier Management

摘要

Q: How can shippers navigate today's tight capacity market? A: For companies to have the assurance of consistent, competitively priced, service-oriented capacity through the ups and downs of the transportation marketplace, being a shipper of choice is imperative. Here are a few tips to get started: 1. Go beyond rates. Best practice suggests taking a multi-tiered approach to secure carriers, using various types depending on network needs. Focus on carriers with the best mix of service and rates for the region. Create a matrix of tiers, defining expectations concerning on-time performance, tender acceptance, and rate competitiveness. 2. Know your business. Start by understanding lane volumes, and the carriers that currently serve those lanes. Determine which carriers meet service levels, and how adjustments can be made when they fail to comply. By using the tiered approach, you gain flexibility in how you manage the trade-offs between cost and service, setting specific expectations for carriers.