The empirical study described in this paper addresses the issue of communication among members of a software development organization. In particular, we have studied interactions between participants in a review process. The question of interest is whether or not organizational relationships among the review participants have an effect on the amount of communication effort expended. The study uses both quantitative and qualitative methods for data collection and analysis. These methods include participant observation, structured interviews, graphical data presentation, and nonparametric statistics.
展开▼
