Ranking E-Government by Delivery of Citizen Services

摘要

There are several highly regarded national evaluations of e-Government prepared each year. Most, if not all of the criteria however, are based on physical infrastructure for their rankings. While it is undeniable that access to communications infrastructure and services, both wireline and wireless, are essential to delivery of all electronic services, far less attention has been focused on the range of e-services that are being provided by governments around the world to citizens, enterprises, and between government units.rnThe Global E-Government 2007 ranking system designed by Prof. Darrell M. West of Brown University is based on an assessment of 1,687 national government websites in 198 countries. This methodology is intended to "obtain a full sense of what electronic services are presently available in countries around the world," according to Prof. West and his project team. His student team, by the way, is fluent in 10 major languages so were competent to provide more than a cursory review of the websites examined. The results of this ranking system are presented as the In-Focus section of this I-Ways.