Does CRM Training Improve Teamwork Skills in the Cockpit?: Two Evaluation Studies

摘要

Crew resource management (CRM) has been the most widely used instructional strategy to enhance teamwork skills within aviation. However, few studies have provided empirical evidence that this strategy results in increased use of team- work behaviors. The current paper describes 2 evaluation studies of CRM train- ing that were conducted with 96 naval aviators and followed a multiple assessment approach. Results indicated that highly experienced aviators benefited from the training, which focused on increasing the use of several critical team- work skills. These rare evaluation data suggest that CRM training is a viable strategy for improving teamwork in the cockpit. Implications for team training are discussed.