Bread, butter and blacktop

摘要

Ross Bullerwell (39) has an engaging personality, but his charm does not prevent him from coming straight to the point. He says it is 'no secret' that he has taken over a contract in Gloucestershire that has known some difficulties in the past but is now progressing well. 'I think that Amey is remembering the fundamentals of highways. How do we deliver for the client? It's all about the relationship. We have to get the basics right and reconnect with the client. Sometimes we can all overthink this work and get too technical. There is a lot that can be done just by getting on and doing a good job.'