People or Systems? This is a choice that modern life offers us every day. If you want cheap insurance, then the impersonal call centre beckons. If you want personal then be prepared to pay for the person. Shop insurer Towergate Risk Solutions has set out to prove that it can provide the best of both approaches in one tight team. The shop insurance market is tough. Competition is increasing at the same time that premiums are falling. Nobody wants to buy insurance, but they have to, so this is a good time to be buying. Direct insurers are advertising on prime-time TV and every small broker in the country is fighting for local business. Towergate, which offers SURE, the only insurance scheme approved by BHF Group, is bringing a new blend of the big and the small to bear on the independent retail market.
展开▼
