Context-Aware Multifaceted Trust Framework For Evaluating Trustworthiness of Cloud Providers

摘要

AbstractWith the rapidly increasing number of cloud-based services, selecting a service provider is becoming more and more difficult. Among the many factors to be considered, trust in a given service and in a service provider is often critical. Appraisal of trust is a complex process, information about the offered service’s quality needs to be collected from a number of sources, while user requirements may place different emphasis on the various quality indicators. Several frameworks have been proposed to facilitate service provider selection, however, only very few of them are built on existing cloud standards, and adaptability to different contexts is still a challenge. This paper proposes a new trust framework, calledContext-Aware Multifaceted Trust Framework(CAMFT), to assist in evaluating trust in cloud service providers. CAMTF is flexible and context aware: it considers trust factors, users and services. When making recommendations, CAMFT employs a combination of mathematical methods that depend on the type of trust factors, and it takes both service characteristics and user perspective into account. A case study is also presented to demonstrate CAMFT’s applicability to practical cases.Highlights•Facilitating the process of selecting the optimal CSP by showing real case study.•Incorporating uncertainty is very important for evaluating trust.•Showing the features of the trust framework which can be customized and adopted.•Showing how SLA is not presented in standardized way in other frameworks.•Reducing the confusion that comes along the trust evaluation process.