Convergent Technologies Inc.

摘要

It's a sign of the times. Everyone is trying to cut costs and save money. So it might seem counterproductive to pay for a consultant. But according to Kate Jaffe, president of Convergent Technologies Inc. (CTI), an expert IT consultant can easily save you two or three times the fees. Cost reduction has been, and still is, one of the key priorities for telecom consulting customers. Telecom companies are working to offset tumbling revenues with improved operational efficiency, says Jaffe. "This translates into opportunities for consultants who are able to optimize service delivery and customer care processes, consolidate systems and procedures, or reduce expenditures through outsourcing of IT, billing, network management or other non-core activities," she explains. The best opportunities involve operational improvements and cost savings in terms of people, network or service delivery. "Who doesn't want to save money?" Jaffe asks. "Whether you're a small business or a large enterprise, there are numerous ways CTI can dramatically reduce the size of your voice and data bills."