No matter what a fleet manager's pedigree, employees reserve their respect for supervisors who aren't afraid to roll up their sleeves and work alongside them when necessary. While it's true that communication is one of a fleet manager's primary functions, it's easy for fleet managers in high-stakes fields — such as those managing ambulance response teams or police or fire engine dispatch — to lose sight of one of the key principles of employee retention during high-octane day-to-day work of doing their job.
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