Match Standard Actions with Standard Conditions for a Standard Outcome

摘要

In last month's spellbinding column, we discussed standardizing incident conditions along a 1 to 10 scale of severity. This approach can be a big help to fire officers who must rapidly evaluate conditions and decide on an effective action plan that will produce the outcome that logically (not emotionally) goes with the condition/action combo. The process of standardizing critical incident factors creates a set of simple, understandable evaluation and decision-making "hooks" arranged along the 1 to 10 scale.