Motivating Your Volunteer Department

摘要

When I joined the emergency services in 1987, I thought the procedures of our small-town ambulance service and fire department were the results of years of perfecting the system. I soon discovered the world of emergency services would be a much different landscape 20 years later. However, one thing has not changed much: volunteers, who still make up an estimated 75 percent of our response agencies. In the fire service alone, the U.S. Fire Administration (USFA) estimates there are about one their memberships because of funding restraints. Therefore, it is critical to get as many members as possible involved in their department.