Congratulations, you have just been promotedrnto battalion chief! One of the things you will learn very quickly is that your assigned personnel can be the best or the worst part of your job, depending on how they are performing.rnWhen your personnel do things well and represent the department in the best possible way, you are like a proud parent. When your personnel go above and beyond the call of duty to take care of the customers, you are very proud to be their supervisor.
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