Building Culture

摘要

I AM AN ENGINE CAPTAIN WHO HAS THE honor to serve as the station officer. I believe the station officer has the most influence in the firehouse and that this officer's leadership, or lack thereof, will play the most important role in setting the culture in your firehouse. We have seen all types of leaders in the fire service-some great, some not so great. Two types come to my mind: the "Results Officer" and the "Nice Officer." This is the old school fire officer who has a ton of experience under his belt, is tactically sound, knows his job through and through, and yet treats his people as if they don't belong. It's almost as if he is too good an officer to deal with "common folk." He is salty and condescending. You may say, "Good morning." He will walk right past you as if he didn't hear you. You know he heard you. When he is first-in at a fire, he does everything tactically sound and makes a stop on the fire. Then the next morning, he brags to the oncoming shift about the tactics he performed. There's never any credit for his crew.