The facilities management market in Denmark

摘要

Purpose - This paper aims to present the results of market surveys in Denmark, which have beenrnbased on and used to test a proposal for a new European standard for a taxonomy of FacilitiesrnManagement (FM).rnDesign/methodology/approach - The market research included surveys of both the client sidernand the provider side and was carried out by a management consultant company by telephonerninterviews based on definitions developed from drafts for the European FM taxonomy standard by arnuniversity researcher, who is a member of the standardisation work group.rnFindings - The proposed taxonomy for FM is in general a good basis for researching the market butrnin particular the definition of space including acquisition as well as development, administration,rnoperation, maintenance and utilities in the same main product is problematic.rnResearch limitations/implications - The market research is limited to the Danish market, but thernresults of the test of the proposed European standard for an FM taxonomy has implications for thernwhole of Europe.rnPractical implications - The results of the test of the proposed European standard for an FMrntaxonomy should lead to adjustments in the way space is treated in the taxonomy before it becomesrnaccepted as a new European standard.rnOriginality/value - This is the first time that the proposed taxonomy standard for FM has beenrntested in empirical research.