Applying supplier selection methodologies in a multi-stakeholder environment: A case study and a critical assessment

摘要

In the contemporary global market, supplier selection represents a crucial process for enhancing firms' competitiveness. In firms operating in low-complexity sectors, supplier selection generally leverages on few significant variables (price, delivery time, quality) and it is often left to the buyers' experience. On the other hand, in industries characterised by remarkable product complexity, supplier selection systems gain the characteristics of a multi-stakeholder and multi-criteria problem, which needs to be theoretically formalised and realistically adapted to specific contexts.