NZ TELCOMS PROVIDERS RISK CUSTOMER LOSSES IF NO LIFT IN DIGITAL SERVICES: SAP

Peter Dinham

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NZ TELCOMS PROVIDERS RISK CUSTOMER LOSSES IF NO LIFT IN DIGITAL SERVICES: SAP

机译：如果数字服务没有提升，新西兰电信运营商将失去客户风险：SAP

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The SAP survey shows that across all industry sectors, online customers unsatisfied with their digital activities are far less likely to remain loyal to a brand than those satisfied with their experiences.

机译：SAP调查显示，在所有行业中，对数字活动不满意的在线客户比对他们的体验满意的在线客户忠于品牌的可能性要小得多。

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《Exchange》 |2016年第12期|5-5|共1页
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Peter Dinham;
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NZ TELCOMS PROVIDERS RISK CUSTOMER LOSSES IF NO LIFT IN DIGITAL SERVICES: SAP

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