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An evaluation of undergraduate public administration programs at Turkish Universities: Reviewing the literature and proposing a model of cultural competence development

机译:土耳其大学本科公共行政方案评价:审查文学提出文化能力发展模式

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摘要

This study aims to identify the main predictors of cultural competence (CC). In the study, the cultural competence of the public administration students was analyzed. A total of 599 public administration students from twenty public and two foundation universities in eighteen different provinces of Turkey responded to a survey. The questionnaire survey was derived from a literature review; validated by exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). The study proposes a CC evaluation model with five principal attributes: political awareness, civic action, belief in collective action, social justice attitudes, and ethical leadership. Accordingly, the model included 29 items that address all aspects of cultural competence. The model can be used to evaluate the CC level of public administration students. Besides, this model can also be applied in public organizations to evaluate their responsiveness to the public. Because public institutions today are supposed to be responsive to the cultural needs of citizens.
机译:本研究旨在确定文化能力(CC)的主要预测因子。在研究中,分析了公共行政学生的文化能力。来自二十个公共和两个基金会大学的599名公共行政学生在18个不同省的土耳其作出了反应的调查。调查问卷调查来自于文献综述;通过探索因子分析(EFA)和确认因子分析(CFA)验证。该研究提出了一个具有五个主要属性的CC评估模型:政治意识,公民行动,信念,集体行动,社会正义态度和道德领导。因此,该模型包括29项,这些项目解决了文化能力的所有方面。该模型可用于评估公共行政学生的CC水平。此外,该模型也可以应用于公共组织,以评估他们对公众的响应。因为今天的公共机构应该响应公民的文化需求。

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