Employee Engagement: Through Effective Performance Management - A Practical Guide for Managers

摘要

The book's title prompts the questions: What is employee engagement? and What is performances management? and How do they differ? The authors say (p. xvi): 'An engaged employee is someone who feels involved, committed, passionate, and empowered and demonstrates those feelings in work behaviour'. They also say (p. xvii)'... we view performance management as an ongoing process that requires constant attention. It includes goal setting, feedback, development, recog-nition, couching, and performance appraisal, built on a foundation of trust and empowerment, with a constant focus on communication'. How this latter explanation differs from a definition of 'good management' is not explained, although the 11 chapters do deal with all the topics mentioned.