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A participatory systems approach to design for safer integrated medicine management

机译:参与式系统设计方法,可实现更安全的中药管理

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摘要

It is recognised that whole systems approaches are required in the design and development of complex health care services. Application of a systems approach benefits from the involvement of key stakeholders. However, participation in the context of community based health care is particularly challenging due to busy and geographically distributed stakeholders. This study used action research to investigate what processes and methods were needed to successfully employ a participatory systems approach. Three participatory workshops planned and facilitated by method experts were held with 30 representative stakeholders. Various methods were used with them and evaluated through an audit of workshop outputs and a qualitative questionnaire. Findings on the method application and participation are presented and methodological challenges are discussed with reference to further research.Practitioner Summary: This study provides practical insights on how to apply a participatory systems approach to complex health care service design. Various template-based methods for systems thinking and risk-based thinking were efficiently and effectively applied with stakeholders.
机译:公认的是,在设计和开发复杂的卫生保健服务时需要使用整个系统的方法。系统方法的应用得益于主要利益相关者的参与。但是,由于利益相关者的忙碌和地理位置分散,参与基于社区的医疗保健尤其具有挑战性。这项研究使用行动研究来研究成功采用参与式系统方法所需的流程和方法。由方法专家计划和协助的三个参与式讲习班与30个代表性利益相关者举行。他们使用了各种方法,并通过对车间产出的审核和定性问卷进行评估。提出了有关方法应用和参与的研究结果,并讨论了方法学上的挑战,以供进一步研究。从业者摘要:这项研究提供了有关如何将参与式系统方法应用于复杂卫生保健服务设计的实践见解。利益相关者可以有效地应用各种基于模板的系统思考方法和基于风险的思考方法。

著录项

  • 来源
    《Ergonomics》 |2018年第1期|48-68|共21页
  • 作者单位

    Loughborough Univ Technol, Loughborough Design Sch, Loughborough, Leics, England;

    Loughborough Univ Technol, Loughborough Design Sch, Loughborough, Leics, England;

    Loughborough Univ Technol, Loughborough Design Sch, Loughborough, Leics, England;

    Univ Cambridge, Engn Design Ctr, Cambridge, England;

    Loughborough Univ Technol, Wolfson Sch Mech Elect & Mfg Engn, Loughborough, Leics, England;

    NHS Islington, Rise Grp Practice, London, England;

    NHS Islington, Islington Clin Commissioning Grp, London, England;

    NHS Islington, Islington Clin Commissioning Grp, London, England;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);美国《化学文摘》(CA);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Health care ergonomics; participatory ergonomics; systems approach; sociotechnical system; patient safety;

    机译:卫生保健人体工程学;参与式人体工程学;系统方法;社会技术系统;患者安全;
  • 入库时间 2022-08-18 02:15:32

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