Searching for Efficiency

摘要

Your knowledge workersrnare some of your organization's most valuable assets. But through no fault of their own, these employees waste a great deal of time and energy inefficiently navigating the vast amounts of information available to them— both inside and outside of the content management repository.rnIn a recent survey of over 600 companies, IDC asked respondents how long they spent at various content-related tasks. To no one's surprise, searching for and accessing content consumed over 24% of the typical information worker's time. Using conservative metrics for average workers, IDC estimates this cost at over $14,000 per worker per year.