Knowledge in the Information Age

摘要

In his Content Management Bible, Bob Boiko defines content management (CM) as having three major phases: The first phase of CM is the creation or collection of content from various sources. The middle phase is managing the storage and retrieval of the content, including versioning over time, multiple languages, etc. The third phase is publishing and distributing the content. CMS Watch's Tony Byrne simplifies this to just the production and publishing phases. However you look at the phases, control over the content is slipping away from traditional content owners in the age of Google and Wikipedia, of blogging and social networking. It is a truism that tools and technology are not the answer. Success depends on people and processes that make good use of those tools. The best content management system (CMS) may not help. As someone who has followed tools and technology for many years, I see a seismic shift away from monolithic content management systems to parallel distributed processing models that mirror the latest thinking in cognitive science about how our minds work.