Will Saas Emerge As A Big Winner Postrecession?

摘要

Few will argue with the idea that in a time of tight budgets, pared-down IT departments, and slashed staffs, it's imperative to do more with less and adopt efficient, streamlined, and easy-to-use solutions. The tanking of the economy last September may ultimately prove a boon to the software-as-a-service (SaaS) model, where ease of use and little need for tech support are major selling points. The SaaS model is equally compelling for the control it places in the hands of the client. "This model is powerful from the customer point of view because the vendor doesn't get all of their money up front," says Bruce Felt, CFO of SuccessFactors, Inc., which provides on-demand employee and talent management solutions. "That pretty much forces the supplier to make sure the client likes it, uses it, and gets value out of it. The power stays with the buyer and it keeps us honest, so to speak."