Affective Shifts Outside Work: Effects on Task Performance, Emotional Exhaustion, and Counterproductive Work Behavior

摘要

Affective shifts have been linked to work attitudes and behaviors recently, but previous researches only focused on affective shift during work, with little attention to affective shifts outside work. Conservation of resources and personality system interaction theories are used to design a 2-week daily dairy study. Participants report how affective shifts outside work affect their subsequent-day task performance, emotional exhaustion, and CWB. As expected, findings indicate that shifts in affect outside work meaningfully impact job performance and work attitudes. That is, when both positive and negative affect upshift outside work, employees perform their tasks better but also experience increased emotional exhaustion. Practical implications and limitations are discussed.