The influences of source representation of emotional expressions on analogical problem solving

摘要

A total of 175 students (age 17-19 years old) of a vocational institute participated in a study which aimed to find out the effects of source representations of emotional expressions in analogical problem solving. They were randomly assigned to two experimental and a control groups; in which 35 participants each. The source analogue was the chef-and-the delayed salmon delivery story, and the target analogue was the customer-and-the problem in checking in hotel story. Source representation for experiment 1 was a role-play video with annotated emotional expressions. For experiment 2 source representations included a combined role-play video and a dialogue-script highlighting emotional expressions. A distracter story (the interviewee of a new job) was introduced to experiments 1 and 2. The performance of analogical problem solving was measured by selecting emotionally appropriate solutions, identifying reasons for their selected solutions, and articulating surface similar vocabulary (i.e., emotions). The performance scores of the participants were significant in all aspects (experiment 1) as compared to those of the control; and the score on articulating surface similar vocabulary (i.e., emotions) was improved further in experiment 2 (as compared to that of experiment 1).