ACTION RESEARCH AS A TOOL FOR TRANSFORMATION OF THE PHARMACIST’S PRAXIS IN PRIMARY CARE

摘要

Objective: Describe and discuss the use of action research in the Pharmaceutical Assistance restructuring of primary care in the city of Lagoa Santa/MG (Brazil), for the implementation of comprehensive medication management services. Methods: An action research project, based on fortnightly thematic discussions with a group of ten pharmacists, was used as a management tool to foster the engagement and critical reflection of pharmacists involved in the construction of their clinical practice in primary care. Results: Action research encouraged pharmacists to think about their practices and to perceive the need for a clearer definition of their roles and responsibilities in primary care. The collective development allowed pharmacists to recognise their weaknesses and strengths, identifying themselves as professionals capable of assuming co-responsibility for the pharmacotherapy of the patient. The re-organization of the service was necessary to provide support for actions related to the logistic of medicines, so pharmacists could dedicate time to their clinical practice. Conclusion: Action research can be an effective instrument of reflection, motivation and empowerment for the pharmacist team to meet the challenges of the Brazilian Unified Health System ( Sistema único de Saúde, SUS ).