What does 'work' mean in 'ethnomethodological studies of work?': Its ubiquitous relevance for systems design to support action and interaction

摘要

In computer systems design, ethnomethodology is seen as a form of ethnography that emphasises situated work practices and the workplace. However, designers have increasingly taken an interest in developing systems to support non-work matters such as social networking, gaming, and fun, and non-work settings such as the home. Some hare, there/ore, suggested that ethnography driven by interests in work practice is not relevant for these new developments because they do not involve matters of work, and that, consequently, a new form of ethnography is required. This paper critically addresses this argument and contends that ethnography can be analytically grounded in ethnomethodology as a ubiquitous method for building 'the social' into systems design.