Behind every good design is a good klutz

摘要

Ten tons of foresight (assuming you can measure foresight in such units) is no match for 160 lb of klutz. Well-engineered products must withstand the unintentional slings and arrows, the unforeseen slips and stumbles, the accidental kicks and elbows, and the regretfully overturned coffee cups that only a first-class professional klutz can deliver. The best engineering shops are now scrambling to take advantage of this goofily wonderful principle.