Rol on Printing? Yes

摘要

When the CFO of a leading organization summoned the CIO to his office, the IT head was sure that it would be to discuss further about the CRM roll out he had proposed to the company's top management a week ago. But his assumption turned into surprise when the CFO quipped: "How much do we spend on managing the printers?" Well.... hmmm...may be around...the CIO mumbled―he was perplexed by this question as he had never bothered about the output devices so far and hence had no clue. But, when the CFO rummaged through an Excel file and highlighted the whopping costs associated with acquiring new printers, buying consumables, AMC costs, the list just went on. Humbled by his ignorance, surprised at such an un- suspecting pain area, the CIO set to evolve an output device management strategy. This episode might read like a dramatized version, but it is based on a real life case. The point it drives home is: Printing is no longer an elementary task and calls for a definite strategy.