WE MAY SOON SEE MORE ClOs BECOMING CEOs

摘要

Being at the helm of the IT organization of a telecom company in the current scenario, your role will be an exciting and challenging one. What do you think makes it so? These are certainly exciting times. IT is no longer an invisible entity that works somewhere in the background to keep the light bulbs on. Today, in most progressive organizations including TTSL (Tata Teleservices), IT is an equal stakeholder in the achievement of business results. More particularly in high-tech, service-dominated industries like telecom, IT's role is tightly integrated with the business as a key enabler of market differentiation and competitiveness. Today we have a dominance of IP-centric technologies around us. Bandwidth has become increasingly abundant. Everyone has smart mobile devices. This has completely changed the enterprise IT scenario and led to a growing hunger for actionable information at all times and all places. TTSL is not only a consumer of these new trends but also its enabler for its growing base of enterprise customers. In this scenario the CIO must ensure that IT and business are thinking, building, and operating together for a shared goal, and that is to make the business successful-for the company and its customers. The new age CIO has hence moved beyond the traditional role of technologist, project executor, and cost manager. In fact, lines are blurring rapidly. We may soon see more business managers becoming ClOs and ClOs becoming CEOs.