Flipping the IT Department on its Head: Digital Enterprises move to IT as a Service

摘要

One area that we are seeing significant transformation is within company IT departments, which are increasingly moving to an IT-as-a-service (ITaaS) model. Just as consumers have a multitude of choices for where they shop, businesses now have numerous options for sourcing IT to help them get their work done theIT landscape has changed dramatically. Put plainly: IT departments now have competition. They can no longer survive as isolated technical gurus standing as the gatekeepers of IT for their organisation.