DIGITAL TRANSFORMATION IS NOT A ONE-TIME INTERVENTION - IT IS A JOURNEY

摘要

Going Digital - what does it mean to you and your organization?Going Digital is about creating or unlocking value for the business by leveraging advancements in technology. It can be about the new way of doing business, new business models or explore newer areas, delivering better customer experience across the value chain, re-engineering the way of working within an organization including collaboration and decision making. It is not just about using technology but also about changing mindsets of the various stakeholders including employees especially about using data to make better and faster decisions, changing the organizational processes, policies, and way of working to enhance the customer experience.