How do the changes in ISO 9000 affect your organization?

摘要

In 1987, the International Organization for Standardization in Geneva released the ISO 9000 series of documents, which laid out the requirements for a quality-management system. The ISO 9000 quality-management system provides a method to "verify process consistency" by defining and auditing an organization's systems and procedures. Three standards—ISO 9001, 9002, and 9003—were issued for companies to be certified to. To date, over 250,000 organizations worldwide have become certified to these standards; ISO 9000 and its associated standards continue to gain wide acceptance in all different types of organizations.