TMC~(TM) Labs Review

摘要

All and all, this product performed as advertised. Simply using a browser, we were able to browse customer data, dial customers and prospects via VoIP, perform data entry and execute meaningful reports. No doubt this product is a good choice for start-up call centers, but also larger call cen- ters that have multiple locations or that require "anywhere access," such as for telecommuting/remote-agent purposes. TMC Labs was quite pleased with Moonfire's DialVision feature-set, which is also much more cost-effective than some competitors and much quicker to deploy.