Advanced, Packaged Applications To Bring Speech Capabilities To The Mass Market

摘要

As the speech technology and solution market grows, it is likely to become increasingly diversified and competitive. Multiple vendors of varying size and business focus are likely to introduce competing products and try to gain market share. Packaged applications currently represent a significant opportunity for vendors to develop a competitive edge. In the unified communications space, as well as in the speech solutions market in general, smaller speech providers are in the company of large vendors with a significant amount of reputation for offering advanced and reliable telecommunications solutions. Well-diversified vendors such as Avaya and Nortel have substantial marketing and sales resources at their disposal, and they can rapidly and relatively easily develop new solutions in-house or acquire new skills and expertise via mergers and acquisitions.