West Interactive: Maximize The Value Of Every Customer Interaction

摘要

The Boardroom Report provides the CRM, customer interaction and call center industry's view from the top, featuring the sectors first in-depth, exclusive CEO-to-CEO interviews with leading executives regarding industry news, analysis, trends and the latest developments at their companies. As the industry's leading publication since 1982, it is our responsibility to recognize leaders with the best minds in the industry and share their vision and wisdom with our valued readers. For this installment of The Boardroom Report, Technology Marketing Corp. founder/chairman/CEO Nadji Tehrani spoke with Todd Strubbe, President of West Interactive Corporation and West Direct, Inc., subsidiaries of West Corporation. Founded in January 1986, West Corporation (www.west.com) has evolved from an inbound telemarketing service bureau to one of the nations leading providers of customized contact solutions.