Datatel Launches Ivr Services In Canada

摘要

Datatel is launching a new portfolio of IVR hosted services for its customers in Canada. Datatel aims to provide services to its clients anywhere in Canada, and receive traffic from any Canadian carrier which can link to Canadian payment processing providers, interface with Canadian mobile operators, and provide solutions tailored to regional needs. It says it can deliver all the services an organization will require for a successful IVR strategy execution which includes planning, design, development, implementation, hosting, dedicated application support and management services. Datatel's IVR Account Management Suite handles in-bound calls to check balances, check transactions, manage personal information, deliver account information, activate cards, and respond to other transactions requests. It connects to real-time to web-enabled database by capitalizing the existing web infrastructure and skills.