Conversive Introduces Automated Chat Solution

摘要

Live chat, long one of the most expensive means of interacting with customers, is set to become faster, more accurate, less costly, and user-friendlier, and therefore more popular thanks to a new set of automated chat solutions from Conversive. The Con-versive software leverages an organizations knowledge base of products, pricing and procedures into enabling them to create automated responses instandy to routine questions in a conversational format. It provides highly accurate and context-sensitive answers to queries.