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Application of Proportional Reduction Loss Formula to Distinguish Adaptive and Innovative Products and Services

机译:比例减少损失公式在区分自适应和创新产品与服务中的应用

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摘要

This article describes a method for determining interrater reliability of adaptive and innovative products and services. Using Kirton's (1989) A-I theory, judges rated 29 products and services using a 5-point Likert scale. Percentage of agreements and Proportional Reduction Loss (PRL) coefficients (Rust & Cooil, 1994) were calculated to identify products and services that were either clearly adaptive or clearly innovative. Judges consistently identified examples of A or I products and services.
机译:本文介绍了一种确定自适应和创新产品和服务的间可靠性的方法。运用Kirton(1989)的A-I理论,法官使用5点李克特量表对29种产品和服务进行了评分。计算出协议的百分比和比例减少损失(PRL)系数(Rust&Cooil,1994),以确定具有明显适应性或明显创新性的产品和服务。法官不断确定A或I产品和服务的示例。

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