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For Better Business Results, Focus on Your Customer, Not Your Competition

机译:为了获得更好的业务成果,请关注您的客户而不是竞争对手

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摘要

In running, as in business, looking behind you to see what your competition is doing only slows you down. Worrying excessively about your competition distracts you from the job at hand-doing your best for your customers. After all, if you are focusing on the customers' wants and needs, then you don't need to worry about the competition overtaking you. However, if you stop to look behind you to see what your competition is doing, you risk slowing down and having them overtake you. Obsessing about your competition is wasteful. Time, manpower, and money are not infinite. Any effort you expend to focus on the competition means you're wasting valuable energy by playing the competition's game. You should only be competing against yourself-playing the best game you can by serving your customers right.
机译:在运营中和在业务中一样,向后看却看不到竞争对手在做什么,只会减慢您的速度。过度担心竞争会分散您的精力,无法为客户尽力而为。毕竟,如果您专注于客户的需求,那么您就不必担心竞争会超越您。但是,如果您停止向后面看,看看自己的竞争对手在做什么,那您就可能会放慢脚步,让他们超越您。迷恋您的竞争是浪费。时间,人力和金钱不是无限的。您花费任何精力专注于比赛,都意味着您在玩比赛时浪费了宝贵的精力。您应该与自己竞争,通过正确服务客户来发挥最佳性能。

著录项

  • 来源
    《Cost engineering》 |2006年第3期|p.10|共1页
  • 作者

    Marsha Lindquist;

  • 作者单位

    Management Link, Inc.;

  • 收录信息 美国《工程索引》(EI);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 管理学;
  • 关键词

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