Developing and Implementing a Project Knowledge Management System (PKMS)

摘要

In today's competitive business environment, it is critical for companies to develop, implement, and maintain an effective institutional memory that will support the continuous improvement of the project life-cycle, and the making of good business decisions. Empirical information is the most fundamental project planning resource available. With a corporate wide knowledge management system, the ability to effectively support project development becomes possible. The knowledge system facilitates effective analysis, development and application of historical project performance information to the development of company growth projects. Although vitally important, justification of time and resources to support the process of project data collection, cleaning, and organization, can be a significant challenge for many organizations. This article will review the methodology that has been used by a pipeline company to develop and implement a project knowledge management system. The project plan, required resources, and the data collection process will be reviewed along with challenges and lessons learned. This article was first presented at the 2010 AACE International Annual Meeting as OWN.09.