Eight tips for process automation success

摘要

Complex integration projects can present a level of ambiguity even for seasoned project managers. Keeping a close watch on budget and schedule is critical for success, but is not enough to ensure the project is successful in the eyes of a client. Maintaining client satisfaction can be the most challenging aspect when managing an integration project.A client's perception of satisfaction goes through transition cycles just like projects do. The client's view of the performance of the integration team is a complex element that can be difficult to measure accurately. Effectively managing perceptions and expectations can be challenging. To succeed, one must understand and relate to the client's pain points.