The simplest definition of digital transformation is the use of digital technology, such as computers, networks, databases, and the internet, to solve business problems. While this is correct, it's far from complete. Digital transformation uses digital technology to transform and change business for the future, creating new and better ways of doing business. Digital transformation creates new capabilities and new processes, reduces capital costs and operating costs, empowers teams, improves decision making, and creates new and better products and services for customers.
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