Survey: Homeowners satisfied with kitchen/bath remodels

摘要

Las vegas — More than 80% of homeowners who remodeled their kitchen or bathroom in the last 12 months say they are satisfied with the entire process — including the installation — according to a survey released May 11 here during the 2005 Kitchen/Bath Industry Show. "The Kitchen and Bath Consumer Speaks Out" report from the Home Improvement Research Institute and commissioned by the National Kitchen & Bath Association found that less than 8% are somewhat or completely dissatisfied with the result and 14% reported feeling that way during the installation phase. "Those of us in the business have long known that people love their new kitchens and bathrooms," NKBA President Jeffrey Cannata said. "NKBA kitchen-and-bath dealers derive an average of 80% of our annual revenue from repeat business and referrals."