Believe it or not, service techs can sell

摘要

Many folks say that service technicians are our best sales people because customers trust them. Or, rather, techs would be the best sales people if they were willing to sell, which they mostly are not. It would be easier to get a cat to swim than get a tech to sell, even if you're the tech! (Of course there are some who do sell very effectively, and they prove the point.)