Mobile device, work order solutions

摘要

More and more plumbing and HVAC contractors who do service work communicate with field service crews primarily or entirely through "bring your own" mobile devices every workday, whether those devices (iPhones, iPads, Andriod phones and tablets, and other mobile hand-helds) are company owned or employee owned. Many enterprise or service management/work order solutions used in the company office come with integrated or optional mobile modules that enable field tech access to customer data and other company information, such as work orders, customer service history, including call history, parts tracking and inventory, time-tracking, pricing, invoices, and equipment warranties.