Gerard Rudisin

摘要

As it turns out, the customer isn't always right. About 18 months ago, NightFire caught a little flack for getting tossed out of a key account. A confident and, in retrospect, brash CLEC named NorthPoint Communications grew impatient with first generation back office solutions from NightFire and other vendors, so it switched vendors midstream. "That was a year and a half ago and with a much earlier version of our product," says Gerard Rudisin, president and CEO of NightFire. "And they went bankrupt, so good riddance. And by the way, they are the only one of the top five DSL providers who didn't use NightFire software."