HANDS ON THE HOME

摘要

Residential gateways, IP set-top boxes, voice-over-IP terminals -and soon you can add femtocell and WiMAX base stations. The list of customer premises equipment is growing, both in number and complexity, as service providers roll out richer services to more people. But with the promise of greater customer experience comes worry for providers about service performance, and vendors are stepping into the growing space of in-home device management to tackle their fears.