Taking the retail view to telecom

摘要

His roots are in telecom as a veteran SBC Communications executive, but Ed Mueller is bringing something to his new job as CEO of Qwest Communications that most telecom chiefs don't have: retail experience. Mueller spent three of the five years since his retirement from Ameritech, then part of SBC, as CEO of Williams-Sonoma, parent company to the Pottery Barn and Williams-Sonoma stores, and he admits the experience changed his perspective.